Fantastic hotel for couples, with a very well laid out pool concept, the heated salt water pool is a definite highlight.The hotel is set within a well-kept...

Fantastic hotel for couples, with a very well laid out pool concept, the heated salt water pool is a definite highlight.The hotel is set within a well-kept walled garden with lots of colourful flowers and local birdlife creating a nice peaceful atmosphere outside the city centre.Staff service is very good, the food menu is somewhat limited but generally good quality. The rooms are fantastic (we booked a mini-suite) with very modern, clean bathrooms and a very large comfortable bed.The spa area is beautiful, hammam is well worth a visit and the spa treatments are excellent and fairly priced.As of June '22 there is a free shuttle service into the city centre which provides a great bridge for people looking to spend a short while in the city and return to the hotel in the evening.

We had a lovely stay at the end of May/beginning of June. After an awful flight experience with TUI, we arrived to a calm sanctuary at midnight. Unfortunately...

We had a lovely stay at the end of May/beginning of June. After an awful flight experience with TUI, we arrived to a calm sanctuary at midnight. Unfortunately we missed dinner, but were told we could have lunch on our last day instead which was great. We had a very enjoyable stay. We were greeted every morning for breakfast, and in the evening for dinner by the same staff who made us feel most welcome, and also remembered our usual drink orders and special orders for breakfast from the kitchen.There is a great variety of food available from the buffet breakfast. Cheeses, ham, pastries, yoghurts, fresh fruits, toast/bread, and warm veg and some meats on the far left side. The cold and hot drinks are self-service. The fresh juices are in jugs, and there is a self service coffee machine for coffees/lattes/mochas etc... and a kettle for teas. You can also order freshly prepared dishes from the kitchen such as fried eggs, omelettes with a choice of cheese, ham, mushroom and spinach filings, and Moroccan pancakes.Dinners were also great and everything in the evening was table service. It would have been great with a wider variety of choice perhaps too - for example, there was a lovely lamb and prune tagine dish available on the lunch menu but not on the evening menu. More choice would have been good.A special thanks to all the restaurant staff, particularly:•Zidane•Yassine•Salah Dean•Abdul•Abdul (with glasses)•OussianOur room was on-the-whole beautiful. We stayed in room 136 and after a kind, unexpected upgrade. The bed was comfortable, and the room had everything you needed. Some suggestions for improvements for the room:• The large water should be provided every morning during the morning clean as the two small water bottles in the evening will not last long•There was not a list of telephone numbers to dial for reception, the spa or room service - this would be beneficial. I ended up writing the numbers on the paper insert on the telephone• The TV satellites would perhaps need checking. We were unable to watch the news in the evening at the beginning of the holiday. A man seemed to fix the issue, but this was only temporary. We ended up manually resetting the TV ourselves which left us with only 3 channels to choose from, but it was fortunate that we could access and English speaking news channel• Ant traps and/or ant spray in the room. We had a large outbreak of ants in the toilet, which was swiftly rectified by the cleaners and a maintenance man resealing the doorframe where the ants were coming in from.• The pool was clean and warm, but it did look tired and had some tiles missing• The walk-in shower was a lovely size, however, a lot of mould was growing in the grouting and needed a good bleach to remove the mould.• The main curtains and net curtains have some rips and small holes in which made the curtains look tired.The spa was also excellent, there was a limited amount of English that could be spoken but Basty's English was good. I would advise to have a hamman at the start of your stay to exfoliate your skin before your tan! The hamman is very intimate, you are only wearing a pair of disposable knickers!I also had a massage which was great. All treatments are very reasonably priced. On the whole, our stay was very good and we thoroughly enjoyed ourselves. A special thanks to Anas, the deputy manager. He was always visible and was always there if you had a query or issue. Thank you Anas.

My girlfriend and I have just returned from an amazing stay in Marrakesh. It was made such an amazing experience because this hotel was perfect for us....

My girlfriend and I have just returned from an amazing stay in Marrakesh. It was made such an amazing experience because this hotel was perfect for us. Close to the airport (20 minutes transfer), serene, stylish, and the staff provide incredible service. This was all at a great rate for our package as well. We even extended our stay as it was so beautiful. We met the owner, he was a great guy and most welcoming, and his team are incredibly attentive, and provide a fantastic service all round. The spa treatments helped add to the relaxation, and the room we had was beautiful (Mini-suite, with garden). I would highly recommend staying here as a couple, for a peaceful, romantic, and relaxing, sunbathing style holiday. Thanks again to the management and team at Sirayane!

My boyfriend and I have just returned from a 10 day stay at the Sirayane Hotel, and we are absolutely bereft. We had the most wonderful time here for a...

My boyfriend and I have just returned from a 10 day stay at the Sirayane Hotel, and we are absolutely bereft. We had the most wonderful time here for a variety of reasons and were so upset that we had to leave. This is by far the best hotel I have ever been to, due to the excellent customer service, lovely food, and just the complete and utter relaxation I felt throughout my stay.I read through many of the reviews before coming, so already had high expectations of the service we were to receive. Everyone at the hotel exceeded my expectations with their level of service. The waiters at the restaurant or in the bar made you feel like there was nothing too much to ask for, and were attentive and personable. There were so many little extra touches to their service which didn't go unnoticed. The staff in the spa were also amazing- I took advantage of the spa at a hotel for the first time ever, and had an amazing manicure and pedicure. On our last day, as we had been in the pool prior to our departure, we were allowed to use the spa facilities to shower and dress before we left, and the staff member there even dried my bikini and damp clothes and then put them in a plastic bag for me to take home, which was amazing.The food was delicious- the desserts were such a treat and the dishes we tried were so nice and very reasonably priced. The cocktails were also amazing and there is a real variety to choose from. They're also much more reasonably priced than anything you might find in central Marrakech.The shuttle bus service is regular, reliable and an excellent opportunity to explore the Medina. We either got the 5pm or 7.30 into Marrakech and the 11.15pm return bus depending on how much time we needed in the city and always found that was ample time for us. We were happy with the option of staying in for a more chilled out evening at the hotel or going to the Medina for a bit of a livelier night. The excursions we went on that were organised by the staff at the reception were great. They sorted out a dinner in the Agafay desert for us which was so fun, and our favourite excursion of the holiday.As I said, we have had the best 10 days and truly wish we could go back. I would totally recommend this to anybody, young or old. We are in our late 20s, and although this was quieter than our usual holiday, we found the peace and quiet was perfect for us this time and we could mix it up enough with regular visits to Marrakech.Thanks so much to everybody at Sirayane who made our experience so wonderful :)

We had to change hotel in Marrakech and thank heaven we had the chance to stay here. The staff has been extremely service minded ( we are travelling with...

We had to change hotel in Marrakech and thank heaven we had the chance to stay here. The staff has been extremely service minded ( we are travelling with a baby ) everyone from reception staff, to the F&B staff, the cleaners, pool man, the owner of the hotel and head of FB! I love when you get good service so really recommend this place if you want that! Thanks to the kind room service waiter :-)