I read the reviews before booking this hotel and I have just read them again on arrival home and I agree with most of the comments. I think welcoming staff,...

I read the reviews before booking this hotel and I have just read them again on arrival home and I agree with most of the comments. I think welcoming staff, going the extra mile, putting the customer first stands out in this hotel. We were given a tour of the facilities on arrival and the staff seemed to know who we were and rarely had to ask for our room number. After a great selection at self service breakfast we sometimes enjoyed playing paddle tennis even though most of the balls ended up in the bushes or in the desert. After a morning sightseeing tour it was always nice to get back to the hotel to relax and swim in the quiet adult pool. Good security in evidence at night too.The proud owner also welcomed us on arrival, asked if we were enjoying ourselves during our stay and came to bid us farewell on leaving after a lovely week spent in this delightful hotel and gardens…

Lovely hotel with clean, spacious room, nice little garden, three pools - two of which were heated and lovely staff. Helpful, smiling and there when you...

Lovely hotel with clean, spacious room, nice little garden, three pools - two of which were heated and lovely staff. Helpful, smiling and there when you want them. Place felt safe and secure. Lovely food; especially lunch and dinner. Buffet breakfast has wide choice but apart from omlette, quiche and hot vegetables, there were few hot options. A great stay if you want seclusion and a relaxing stay. Down side? As with most of Marrakesh, the main concept is to rinse you for as much money as possible. Can of cola £2.50, bottle of beer £8, cocktails awful and had incorrect ingredients (pina colada made with tequilla?)! Nowhere to walk to locally so bring nibbles, biscuits, mixers and alcohol into room with you. In addition to the regular free transport into the Medina, a cab into Marrakech about £20 one way. Hamam quite nice; start at around £40 for 30 minutes - each. To be honest it's still too cold to go in January so go when it warms up a bit!

Excellent hotel with excellent location. An oasis of peace, with free shuttle to the center. Superb architecture and decoration. Clean, comfortable, you...

Excellent hotel with excellent location. An oasis of peace, with free shuttle to the center. Superb architecture and decoration. Clean, comfortable, you will sleep like in heaven.Upon arrival we were warmly welcomed by the friendly reception staff and the hotel manager. The hotel is breathtaking, our suite had direct access to the wonderful pool area. Restaurant serves delicious dishes and offers best service ever experienced. I would definetely recommend this hotel! It's a true sample of excellent hospitality. A bijoux in Marrakech! Special thanks to Mr. Zidane for going just that little step extra for the guests! My son received a surprise birthday cake.It was a wonderful experience we will never forget. I will come back definitely. Kind regards, Daniela

We had an amazing stay. The hotel and the room are stylish and very clean. The staff very polite and professional. The breakfast was varied with the traditional...

We had an amazing stay. The hotel and the room are stylish and very clean. The staff very polite and professional. The breakfast was varied with the traditional recipes, I loved the Moroccan tea, it's an addiction . We also had a spa day with a very professional spa therapist. Thanks to karima who make me feel like a princess. We had a lovely dinner with a romantic set up for the valentine's . We will definitely coming back. Thanks a lot

We stayed at Sirayane for 3 nights. The hotel and grounds are a lovely balance of modern with a Moroccan charm. Food was good, cocktails could be improved...

We stayed at Sirayane for 3 nights. The hotel and grounds are a lovely balance of modern with a Moroccan charm. Food was good, cocktails could be improved in taste and alcohol content but were beautifully presented. I especially loved all the deserts very high quality and delicious. The grounds were lovely and relaxing but there are few mosquitos and I found the pool beds/ loungers not so comfortable for me however, all the staff at the hotel restaurant were lovely, polite and always helpful with prompt service. Breakfast was plentiful and tasty with many options. Overall a pleasant stay. My only negatives are that there was no view from our room ( our patio looked out onto ac units on the rooftop and some potted plants), the beds were also very hard and uncomfortable. I did not sleep well one single night and pillows were overstuffed and uncomfortable as well so my quality of sleep was very poor over the course of my stay. Supply of water to the room daily was also an issue as they waited until late at night (between 8-10pm) to deliver? Not sure why.

We thoroughly enjoyed our stay at this hotel. The staff are extraordinarily warm and helpful, and their service combined with the beautiful grounds make...

We thoroughly enjoyed our stay at this hotel. The staff are extraordinarily warm and helpful, and their service combined with the beautiful grounds make this an ideal tranquil oasis. I have a gluten allergy and the staff went above and beyond to make sure that I had a wonderful selection of food to enjoy. Since returning to the UK yesterday I have recommended this hotel to my friends and family, and would definitely recommend this hotel to anyone looking for a beautiful getaway!My only regret is that I ended up leaving fairly quickly and so didn't get to say a final thanks and goodbye to all the staff, all the more reason to book my return trip soon!