October 14, 2018 : We booked a 3 day stay at very short notice and took the best room (the only one available). It was beautiful, with its own enclosed garden and pool. The facilities are great - a perfectly acceptable gym and good spa - and the food on the restaurant was excellent, with a choice of Moroccan or more international fare. Staff were friendly and helpful. We enjoyed our stay very much. Leggi di più
October 10, 2018 : We stayed at Sirayane hotel at the beginning of October for 4 nights and had the most amazing time. From the moment we walked through the door we felt ourselves totally relax and this continued for the rest of our stay. The hotel is so quiet and tranquil and the staff could not do enough for us. We were upgraded to a private garden room and it was beautiful. We ate in the restaurant 3 of the 4 nights and the food was delicious with 2 menus to choose from - Moroccan or international. The buffet breakfast was also very good.
The free shuttle to the souks was really reliable and made it really easy to visit them. We enjoyed a Hammam and facial and head massage in the spa which was heaven.
I can not recommend this hotel enough, our stay was perfect.Leggi di più
October 10, 2018 : We have now been to the Sirayane Hotel four times - it is an excellent place to relax and unwind! It is peaceful around the pool with no annoying music. Best of all are the wonderful staff - who are attentive, polite and upon returning have beaming smiles to greet you with - they are all excellent!
We look forward to returning in the Spring!Leggi di più
October 4, 2018 : The hotel is about 15-20 minutes away from the city centre. The property itself it very nice, rooms are big, facilities are nice, pool is really good, nice breakfast and I would have given 5 out of 5 stars if it wasn't for some rude staff at the reception. On the day of our check-in on 30th Sep 18 around 21:00, the person that was at the reception really had a horrible attitude and he was either speaking with a superior tone or was a bit ironic. We did not feel welcomed at all, no presentations about the hotel, no nothing, only some ironic comment on what makes us think that their taxi / private transfers are so expensive. Trust me, we don't get upset easily but me and my husband were really but really annoyed with this guide (that by the way, didn't have a name tag as he should have, no?). On the other hand, on the 2nd day in the morning at the reception we discussed with Youssef, who was amazing, such a kind person, gave us a map of the city, asked us if we need anything, if our stay was ok on the first night, small things but they do make a difference - correct? On our check-out at the reception, Nada was there, with the guy that made the check-in for the first night - she was talking on her personal phone, made us wait for a while until we could check-out. Then started talking in Arabic with her colleague (if I am not mistaken) and I am telling you, they were talking about us as we could clearly notice that - very rude. Suggestions: promote Youssef or ask him to train his colleagues, as they have a lot to learn from him. If you need a hotel to relax, this is the perfect place to go, all the other aspects are ok but as I said, sometimes some unprofessional staff can ruin the overall experience.Leggi di più
