My boyfriend and I have just returned from a 10 day stay at the Sirayane Hotel, and we are absolutely bereft. We had the most wonderful time here for a...

My boyfriend and I have just returned from a 10 day stay at the Sirayane Hotel, and we are absolutely bereft. We had the most wonderful time here for a variety of reasons and were so upset that we had to leave. This is by far the best hotel I have ever been to, due to the excellent customer service, lovely food, and just the complete and utter relaxation I felt throughout my stay.I read through many of the reviews before coming, so already had high expectations of the service we were to receive. Everyone at the hotel exceeded my expectations with their level of service. The waiters at the restaurant or in the bar made you feel like there was nothing too much to ask for, and were attentive and personable. There were so many little extra touches to their service which didn't go unnoticed. The staff in the spa were also amazing- I took advantage of the spa at a hotel for the first time ever, and had an amazing manicure and pedicure. On our last day, as we had been in the pool prior to our departure, we were allowed to use the spa facilities to shower and dress before we left, and the staff member there even dried my bikini and damp clothes and then put them in a plastic bag for me to take home, which was amazing.The food was delicious- the desserts were such a treat and the dishes we tried were so nice and very reasonably priced. The cocktails were also amazing and there is a real variety to choose from. They're also much more reasonably priced than anything you might find in central Marrakech.The shuttle bus service is regular, reliable and an excellent opportunity to explore the Medina. We either got the 5pm or 7.30 into Marrakech and the 11.15pm return bus depending on how much time we needed in the city and always found that was ample time for us. We were happy with the option of staying in for a more chilled out evening at the hotel or going to the Medina for a bit of a livelier night. The excursions we went on that were organised by the staff at the reception were great. They sorted out a dinner in the Agafay desert for us which was so fun, and our favourite excursion of the holiday.As I said, we have had the best 10 days and truly wish we could go back. I would totally recommend this to anybody, young or old. We are in our late 20s, and although this was quieter than our usual holiday, we found the peace and quiet was perfect for us this time and we could mix it up enough with regular visits to Marrakech.Thanks so much to everybody at Sirayane who made our experience so wonderful :)

We had a deluxe suite with a private heated pool. The complex was fabulous with beautiful surroundings which were well maintained. 2 weeks of calm and...

We had a deluxe suite with a private heated pool. The complex was fabulous with beautiful surroundings which were well maintained. 2 weeks of calm and relaxation. The staff were lovely and helpful. The restaurant was clean and the food great with a good choice for breakfast, lunch and dinner. The hotel owner regularly visited asking if everything was ok. 20 minutes outside of Marrakesh and 10 from the airport (not that we saw or heard a plane in 2 weeks. Both could be accessed by a regular free shuttle taxi from the hotel. We’ve recommended The Siryane to everyone looking at Marrakesh. We’ll definitely return.

We had to change hotel in Marrakech and thank heaven we had the chance to stay here. The staff has been extremely service minded ( we are travelling with...

We had to change hotel in Marrakech and thank heaven we had the chance to stay here. The staff has been extremely service minded ( we are travelling with a baby ) everyone from reception staff, to the F&B staff, the cleaners, pool man, the owner of the hotel and head of FB! I love when you get good service so really recommend this place if you want that! Thanks to the kind room service waiter :-)

A super hotel. Great staff and beautiful surroundings. Our room was spacious, well equipped and delightfully furnished. Having a garden room was really...

A super hotel. Great staff and beautiful surroundings. Our room was spacious, well equipped and delightfully furnished. Having a garden room was really good as we had the option for being in our own space or lounging on the incredibly comfortable beds by the pool. Good food, freshly cooked. Great service by all staff was enhanced by the owner not only being visible but regularly interacting with guests and staff. Standards are high and are being maintained. Just the high quality, relaxing break we were seeking. We shall return! No question about it!

I stayed here for 6 nights with my family. My son and I shared a premium suite with private pool and garden, which we were kindly upgraded too. My other...

I stayed here for 6 nights with my family. My son and I shared a premium suite with private pool and garden, which we were kindly upgraded too. My other family members had their room upgraded too. This set the tone for the whole trip! The staff is above and beyond in services, they really care about you and your experience. The food is absolutely amazing in quality and quantity. The hotel surroundings, pool area, gardens is so well kept. Our room was a dream, so spacious and clean. A smart tv so you can sign into your Netflix. The pool in our room was heated which was amazing. The was a shuttle service to the main city centre and it has so many different times that it comes and goes. So very practical and useful. We used the spa and the services were outstanding.We had half board and the half board menu is really good. For the other times when we paid for meals they are so reasonably priced that we were surprised at how low are bill was at check out.I honestly cannot find on thing to complain about. We will be coming back again and again. I have to say the staff honesty make this hotel something so special.A gem hidden in Marrakesh.